Privacy Policy

Welcome to the privacy policy of Crystal Clear Commercial Cleaning LTD.

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services, and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Crystal Clear Commercial Cleaning LTD is the controller and responsible for your personal data.

Company Details:
Registered in England and Wales.
Company Number: 14967906
Registered Office: 34 Boyce House Aldrington Road, London, England, SW16 1UA
Email: support@cclearc.com

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: includes first name, last name, and title.
• Contact Data: includes billing address, service address (for residential cleaning), email address, and telephone numbers.
• Transaction Data: includes details about payments to and from you and other details of cleaning services you have purchased from us.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
• Recruitment Data: includes CVs, employment history, and references submitted via our Careers page.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of Contract: To process your quote request and provide the cleaning services you have booked (e.g., we need your address to send our cleaners).
• Legitimate Interests: To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• Recruitment: To assess your suitability for employment when you apply for a job with us.

4. Disclosures of Your Personal Data

We do not sell your personal data. We may have to share your personal data with the parties set out below for the purposes set out in paragraph 3:

• Service Providers: IT and system administration services (e.g., our email hosting provider Zoho, website hosting).
• Professional Advisers: acting as processors or joint controllers including lawyers, bankers, auditors and insurers.
• HM Revenue & Customs: regulators and other authorities acting as processors or joint controllers based in the United Kingdom.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at support@cclearc.com.

7. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.